SCU (Southern Cross University) Webmail

Looking for SCU Webmail Guide? Find everything you do need to know about using the SCU Webmail is here.

What is SCU Webmail?

SCU Webmail is a formal issue of communication with the university so it is important to check it regularly. It also provides information on how you can access the many Microsoft products that the university has provided for your use.

The email accounts can be activated for first year students to transfer students. The activation deadline is as early as possible from your respective date so you can check your account regularly during the summer.

As a new student, you are expected to activate your SCU email account and check regularly as important information will be sent to this account. SCU email accounts are ready to be activated in mid-June once the metric and term are activated by the Registrar’s Office.

SCU Webmail Sign in

If your SCU email is a formal contact issue with the university then it needs to be checked regularly. So that’s how you can use the many other Microsoft products that the university provides for your use.

Follow the steps below to sign in to SCU Webmail:

• Step 1
  To log in to your SCU email, go to https://sts.scu.edu.au.
• Step 2
  Unless you are currently logged in to another SCU application, you will be taken to the Login Portal.
• Step 3
  Enter your full SCU email address and password.
• Step 4
  Once you are logged in you will be taken to your SCU email in Microsoft Office 365.
• Step 5
  And finally click on the ‘Sign in‘ button.

Reset and Forgotten SCU email password

If you have forgotten your SCU email password or need to reset it, this information provides you with instructions on how to safely reset it by following a few simple steps. Before you reset your password, please note that this will reset your password for most university systems.

• To reset your SCU password, click on the link provided here.
• You must enter your student ID number, SCU username or SCU email address on the password reset screen.
• For your security purposes, you have to make sure that ‘i am not a robot’ by ticking the box.
• Click on the Send Verification Code option.
• You will now be sent a verification code to your personal email account and / or recorded mobile phone number.
• Once received, with the choice of your new password, enter the verification code and confirm the new password once again.
• Minimum password complexity requirements of at least 8 characters must be at least one lowercase letter, one uppercase letter and one number.
• You cannot use a previous password or use your name at all in your password.
• Finish resetting the password by clicking the ‘Reset My Password’ button.
• You will receive a message confirming that the password has been successfully reset.
• You will also receive an email at your personal email address (if you have registered one) that will notify you that the password has been reset.

How to Setup and Access SCU email on iOS (iPhone, iPad, iPod touch)?

• First open your Outlook App and Download Outlook for iOS from the iOS Application Store and then open it.
• If it’s your first time using Outlook for iOS, to enter your full email address.
• Then click on ‘Add Account’ option.
• If not, open the Menu > tap Settings Outlook app settings > Add Account >Add Email Account option.
• Enter your SCU email address e.g. username@student.scu.edu.au.
• Enter your SCU and click on the Sign In button.
• Accept any prompts for permission you may receive.
• To set up your emails on your iPhone, iPad, or iPod touch, go to Settings option.
• Scroll down below and click Mail option.
• Tap ‘Add Account’ option.
• Select Exchange as the type of account button.
• And enter your Email address and Password.
• The description will automatically default to your email address, however, you can change this to be more descriptive if you’d prefer.
• Then click on Next button.
  – For Staff: yourname@scu.edu.au.
  – For Students: students@scu.edu.au.
• Then select Sign in button.
• Select Work or school account.
• Enter your SCU username and password.
• Select Accept for Permissions requested.
• Select if you wish to also sync Contacts, Calendars, Reminders, and Notes that are linked with your SCU email account.
• Then select ‘Save’ button.
• You should just be able to setup SCU emails from within the Mail app on your iOS.

How to Setup and Access SCU email on Android Device?

This guide provides three different methods for setting up and configuring your SCU emails when using an Android device, as explained in the guide below.

Via the Outlook app

• Step 1
  Install Outlook for Android app from Google Play Store and then open it.
• Step 2
  If this is your first time, tap Start button.
• Step 3
  Otherwise, to add another email account, open the menu More button> Settings> Add Account> Add Email Account option.
• Step 4
  Outlook can find your Google Accounts and Tap Skip option.
• Step 5
  Tap to confirm offline and Access and any other prompts.
• Step 6
  Tap Continue button.
• Step 7
  Enter your SCU email address e.g. username@student.scu.edu.au or studentsname@scu.edu.au.
• Step 8
  And enter your email account password and sign in or tap Next button.

Automatically add email account

• Step 1
  Open your standard email application on your device and select ‘Add new account’ option.
• Step 2
  Enter the following information below:
  – Email address: enter your SCU email address in the field.
  – Password: choose your SCU password in the field.
• Step 3
  Click on ‘Sign In’ button.
• Step 4
  Select the account Microsoft Exchange ActiveSync option.
• Step 5
  Agree to the security settings and Click Apply button.
• Step 6
  Click Activate at the security features screen.
• Step 7
  Your email account is now setup finished.

Manually add email account

• Step 1
  Open your standard email application on your device and select ‘Add new account’ option.
• Step 2
  Enter the following information below:
  – Email address: enter your SCU email address in the field.
  – Password: choose your SCU password in the field.
• Step 3
  And click Manual Setup option.
• Step 4
  Select the account Microsoft Exchange ActiveSync option.
• Step 5
  Select the exchange server settings.
  – Email Address: enter your SCU email address
  – Domain\Username: enter your SCU email address
  – Exchange Server: outlook.office365.com
• Step 6
  Click on ‘Sign In’ button.
• Step 7
  Agree to the security setting ans click Apply button.
• Step 8
  Click Activate at the security features screen.
• Step 9
  Your email account is now setup finished.

Setup SCU email on Personal Computer

This guide provides information on how to connect your SCU email account to other email clients on your personal computer (for example Outlook, Thunderbird, MaC Mail, etc).

Support is provided to students using the Service Desk Outlook Web app and to staff members using the Outlook Web App or Microsoft Outlook on SCU asset machines.

Not all other email clients are supported, and it is strongly recommended that the web application be the most reliable way to access your SCU emails.

• Step 1
  First Log into to your SCU email account.
• Step 2
  Click on the settings cog up the top right of the screen, and then select Mail option.
• Step 3
  On the left hand menu, select Accounts, then POP and IMAP settings.
• Step 4
  This will provide you with the server details you’ll need to add your account.

How to Set a display picture on the email account?

The display picture is set on your email account so that recipients can see your photo when they receive your email, so you need to do this, so you can set the display picture on the email account by following these steps:

• To log in to your SCU email, go to the https://email.scu.edu.au link.
• Click on the profile picture at the top of the screen.
• Click on the Change Picture option below.
• Select the folder icon, and then browse to the location where the picture is on your computer.
• Select the picture and press Open button.
• Your picture will take some time to upload.
• Once you see it, and press the save button.

Export Personal Calendar from Outlook to Excel

• First Open your Microsoft Outlook.
• Go to File > Open & Export > Import/Export option.
• Under Choose an action to perform, and select Export to a file.
• Then click Next to continue.
• Select Comma Separated Values, and then click Next button.
• Select which Calendar you wish to export, and then click Next button.
• Keep in mind this way of exporting will only work for personal calendars.
• You will then need to select the file location where the calendar will be exported too.
• If you would like to change the default file location, select Browse, and click Next to continue.
• Leave this check box checked and click Finish to continue.
• You will then need to specify the date range you will export calendar within.
• And click the OK button.
• The selected calendar will then be exported to the file destination.

Export Other Calendars from Outlook to Excel

You use this method to export calendars if calendar a; Use shared calendar, room calendar or other calendar.

• Open calendars from the navigation panel.
• You must select the calendar you want to export button.
• Select the Change Calendar view> Change view> List.
• If you receive an error message, such as ‘Outlook cannot display this view’, you do not have the required access to the calendar.
• If you feel you need this type of need access, please email servisedesk@scu.edu.au requesting an email access.
• Select all calendar items or multiple select the ones you want to export.
• By holding down the CTRL key, you can select multiple non-random items by clicking each item one by one; By holding down the shift key, you can select several adjacent items by clicking the first and last one.
• Right-click on the selected items, and select Copy from the right-click menu.
• Create a new Excel workbook, right-click in a blank cell and paste the calendar-selected calendar preferences.

SCU (Southern Cross University) Contact

Need to find a place to live, some career advice, perhaps a small loan, a counsellor, a UniMentor or a visit to the medical practice? You don’t have to be on-campus to access many of the services and support resources available to you as an SCU student.

Check out the menu and make sure you know about the help that is available to you and download the Mobile@SCU app to connect directly with the University.

Online enquiry Domestic Students
1800 626 481

International Students
+61 2 6620 3876

Current Students
1800 005 687

Out-of-hours crisis support
1300 782 676

Sydney campus

• 60 Phillip Street
  Sydney 2000 NSW Australia
• Phone: +61 2 8249 3200
• Email: thssupport@scu.edu.au

Melbourne campus

• Level 3/399 Lonsdale Street
  Melbourne 3000 VIC Australia
• Phone: +61 3 9601 3400
• Email: thssupport@scu.edu.au

National Marine Science Centre

• 2 Bay Drive
  Coffs Harbour 2450 NSW
• Phone: +61 2 6659 8100
• Email: nmsc@scu.edu.au

More Contact Details available CLICK HERE

About SCU

The early 1990s were considered an exciting time for Southern Cross University as it evolved from Teachers College in the 1970s, becoming a full-fledged university with its own identity in 1994.

Has been developed to display historical information and personal memories of the development of the University. It includes the condensed brief history of SCUs from Teachers College (pre-1994) to University.

SCU (Southern Cross University) Services

• Childcare/parents’ rooms
• Counselling
• Equity & Inclusion
• Student Access & Inclusion
• Health Services
• Room bookings
• Student Associations
• Student loans
• Accommodation
• Computer Labs
• Parking
• Safety and Security
• Sexual assault
• Sexual harassment
• Student Advocacy Service
• Printing
• Student Representation
• Indigenous Australian Student Services

SCU Webmail Content Overview

• What is SCU Webmail?
• SCU Webmail Sign in
• Reset and Forgotten SCU email password
• How to Setup and Access SCU email on iOS (iPhone, iPad, iPod touch)?
• How to Setup and Access SCU email on Android Device?
• Setup SCU email on Personal Computer
• How to Set a display picture on the email account?
• Export Personal Calendar from Outlook to Excel
• Export Other Calendars from Outlook to Excel
• SCU (Southern Cross University) Contact
• About SCU
• SCU (Southern Cross University) Services

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